Active Projects

On Target Banner 9 Self Service

Last Reported Date 07/15/2025

Status Summary:

The Web4U landing page is in production and includes useability and digital accessibility enhancements.

The Student Registration module is live in production.  The Employee module is live in production. 

The Finance and Financial Aid Modules have been configured and released for functional testing. 

 

In Process:

General Landing Page

The General landing page (Web4U) has completed usability and digital accessibility enhancements and is live in production.

Student Module

The Student module is functional as configured. It includes features for Faculty and Financial Aid. The Registrar's Office is working to configure and test the Faculty Features, and project team members are preparing to configure and test the Financial Aid features.

Employee Module

The Employee module is functional as configured.  There is an ongoing effort to replace the EPAF job title functionality.

Finance Module

The Finance Module is in pilot testing.  The project team is developing a rollout communication plan.

On Target CRTC Case Management implementation

Last Reported Date 07/02/2025

Status Summary:

The CRTC staff are currently reviewing test results and preparing to go live.

In Process:

  • Internal testing

On Target Email Retention Improvement

Last Reported Date 07/04/2025

Status Summary:

The project team has completed a full review of all retention labels eligible for email records. The next step will be to review these with each departmental area to confirm accuracy and make adjustments as needed. On the technical backend test of label use with adaptive scopes was successful and will benchmark the next phase which will take the departments review of email records labels confirmed and build out adaptive scopes for 3 groups to confirm pull through.

In Process:

  • Confirming email retention labels by department
  • Adaptive scope buildout for 3 groups to confirm proper visibility and functionality

On Target Event Planning

Last Reported Date 07/04/2025

Status Summary:

The team will connect with procurement and contracts as well as risk groups to gather feedback around how events are managed through their lens and identify areas of opportunity for improvement from a process and procedural standpoint. 

In Process:

  • Stakeholder outreach
  • Developing a list of data informed recommendations for leadership to consider
  • Requesting additional resources to help build out assets based on feedback from stakeholders

On Target Fairhaven systems re-write

Last Reported Date 07/07/2025

Status Summary:

The technical team is developing a prototype in OnBase to be presented to the Fairhaven Administration team. 

On Target HIPAA compliant AV solution for clinical use

Last Reported Date 07/02/2025

Status Summary:

The project team has submitted work orders for data jack activation and submitted purchase requests for equipment orders.

 

On Target Identity and Access management (iAM)

Last Reported Date 07/02/2025

Status Summary:

The core team met to identify the high level tasks for their respective areas:  identify, access management, and security.  During May and early June the work groups are further refining their tasks lists and identifying sequence and who needs to be involved.  The target to hold the re-scheduled project kickoff is summer 2025.

 

In Process:

  • develop a high level project work break down

On Target Jaggaer Implementation Supplier Management

Last Reported Date 07/07/2025

Status Summary:

Jaggaer partners with Groves and Co. to implement their product.  The project core team has been working with Groves and Co. and is on track for system go-live in August 2025.   Technical teams continue to meet and work through integration with Banner.  

In Process:

Efforts will continue to refine the configuration and prepare for user acceptance testing.

On Target Network Equipment Upgrades

Last Reported Date 07/04/2025

Status Summary:

Fraser Hall completed upgrades on March 24th - 25th of 2025. Old Main is scheduled for an upgrade on August 4th - August 13th.  Miller Hall will have upgrades conducted August 18th - August 27th. 

In Process:

Logistics work for hoteling OM building occupants during their network outage time. 

On Target OneWA

Last Reported Date 07/04/2025

Status Summary:

The WWU project team is actively engaged in the development of system remediation required to meet the new reporting needs as OFM moves to Workday. WWU has completed all five sprints of phase 1A testing. OneWA has not provided a new "go live" date for state-wide implementation, currently we know it will be sometime between June 2026 - January 2027. 

In Process:

Fiscal year 2026 & 2027 remediation funding request has been submitted, and we are waiting to hear back on approval. 

On Target PageUp Performance Evaluation

Last Reported Date 07/02/2025

Status Summary:

PageUp Performance went live 5/1/2025.  The project team is responding to questions and issues submitted by users.  Improvements were made to the training materials to meet digital accessibility expectations.

In Process:

  • draft of RASCI diagram

On Target Replace Banner 8 Modifications

Last Reported Date 06/04/2025

Status Summary:

This project team is working to replace the modifications made to Banner 8. The goal is to have all Banner 8 modifications obsoleted before Ellucian discontinues support for Banner 8.

In Process:

Several modifications for the Registrar's Office are nearing completion.  

Two modifications are complex and need to be identified as separate projects. 

  1. The Fairhaven system rewrite
  2. Woodring Information System rewrite, 

     

Another customization is used for Scholarship processing. A separate project is underway to implement a scholarship processing system.

 These separate projects have begun, and details are available on the individual project sites.

 

On Target Scholarship Processing System

Last Reported Date 07/15/2025

Status Summary:

Weekly project meetings have continued.  

The centralized scholarship application has closed to student submittal and committees have begun candidate review.  Some departments and colleges have worked swiftly to complete their review and select awardees.  The Team is working on award notifications.

An additional benefit of Scholarship Manager is the ease of tracking renewable awards.  The project team is validating the renewable scholarship awards.  

The technical teams have shifted focus to developing the integration of award data back to the Banner financial aid tables.  

 

 

On Target Standardize EAS Support Channels - Jira Service Management Tool

Last Reported Date 07/04/2025

Status Summary:

The project team moved the Change to e-sign forms, Programming Request, Table Change, Security Group Finder, New e-sign Form request and the Lock/Unlock request e-sign forms to Jira.  

In Process:

PMO project request form

On Target Student Health Insurance Billing

Last Reported Date 07/02/2025

Status Summary:

The project team is working on parallel aspects to the project.  The billing model design work group has incorporated what they learned from feedback on their initial model.  They have developed a second model for review.  This will be reviewed by campus stakeholders.  The IT security work group is developing applicable policies and addressing applicable security measures.  Provider credentialling has begun in preparation for applying for contracts with insurers.  The project developed a new position to support the insurance billing work and is currently in the selection phase. The project core team is identifying and addressing issues caused by the University layoffs and re-organizations.  The project schedule continues to be updated as we have a clearer understanding of the work.  The target date to go live is Winter 2026.  

In Process:

  • Gather feedback from campus stakeholders on the billing model design
  • Develop and review policies as they apply to HIPAA IT security
  • Billing and Coding Manager position selection
  • Provider credentialling
  • RFP development for revenue cycle management services

On Target Western Card

Last Reported Date 06/04/2025

Status Summary:

Mobile Credential

All Faculty, Staff, and Students are invited to provision their Western ID as a mobile credential.  Instructions are on the Western Card office website:  Mobile Western Card | Western Card | Western Washington University (wwu.edu)

 

In Process:

With the rollout of Mobile Credential for Fall quarter 2024, the project is in closeout.

On Target Woodring Information System

Last Reported Date 07/03/2025

Status Summary:

This project will establish Western's first currently enrolled population instance, which Slate refers to as the student success instance.  The project will be focused on configuring Slate for Woodring's use and keeping in mind the larger context of broader use by campus in the future. 

The project team is currently working with Procurement to finalize the contract to purchase the student success instance of Slate.  Concurrently the technical team is working to complete the necessary forms to have Slate generate the new instance.  

The first priority is to configure Slate to support the Field Log Experience process as that functionality is directly tied to our expiring Banner 8 functionality in October 2025.  The project team will focus next on the admissions process and follow the data life cycle.

In Process:

  • contract approval
  • collecting technical infrastructure details and reporting to Slate

On Hold Banner Permissions Granting

Last Reported Date 05/09/2024

Status Summary:

The core team has documented the eSign forms, the processes to review and grant the requests, and reviewed the Banner security groups.  

In Process:

We are reviewing the existing conditions and determining where improvements can be made.

On Hold Job Submission

Last Reported Date 05/09/2024

Status Summary:

The Job Submission Project is on hold until technical resources are available.

On Hold Lived Name Initiative Phase I - Discovery, Definition, Planning

Last Reported Date 03/28/2025

Status Summary:

All major milestones for Phase I are complete.  

Complete App Armor Implementation

Last Reported Date 01/09/2025

Status Summary:

The app is now available in Google Play and Apple Store.  

Complete Dining Services Transition

Last Reported Date 02/07/2024

Status Summary:

As of Monday, June 12th, Chartwells was announced as the successful vendor to serve as Western's new food-service provider beginning on the new contract date of September 1, 2023. 

Chartwells' team has been working remotely and on-site with all the stakeholders involved in this transition from IT integrations to design concepts and menu selection. Please visit dine on campus to learn more about open locations, menu options and catering!

Complete Network Equipment Upgrades

Last Reported Date 01/04/2024

Status Summary:

Successful network equipment upgrades have been completed for the Fine Arts, Arts Annex, College Hall, Communications Facility, Chemistry, Academic Institutional Center and Academic West.

In Process:

This project is complete.

Complete Network Equipment Upgrades - Cycle 2

Last Reported Date 10/07/2024

Status Summary:

All installs are complete. 

Complete Windows 11 Readiness Project

Last Reported Date 03/06/2025

Status Summary:

The project report has been finalized and submitted to leadership.  The project has begun the project closeout process.  Work continues to research and test technical solutions that address device compliance.