Active Projects

On Target Banner 9 Self Service

Last Reported Date 10/02/2025

Status Summary:

The Web4U landing page is in production and includes useability and digital accessibility enhancements.

The Student Registration module is live in production.  The Employee module is live in production. 

The Finance module is live in production. Financial Aid Modules have been configured and released for functional testing. 

 

In Process:

General Landing Page

The General landing page (Web4U) has completed usability and digital accessibility enhancements and is live in production.

Student Module

The Student module is functional as configured. It includes features for Faculty and Financial Aid. The Registrar's Office is working to configure and test the Faculty Features, and the Financial Aid features are ready for October rollout.

Employee Module

The Employee module is functional as configured.  There is an ongoing effort to replace the EPAF job title functionality.

Finance Module

The Finance Module is functional as configured.

On Target CRTC Case Management implementation

Last Reported Date 10/03/2025

Status Summary:

The project is in the stabilization phase preparing to closeout.

In Process:

  • Development of RASCI matrix

On Target Email Retention Improvement

Last Reported Date 11/06/2025

Status Summary:

Groupings of departments are being determined by the project team in terms of the type of work they typically do and email labels they may need to use. SharePoint lists have been developed to have records coordinators for each departmental area have been made and the team is drafting communication with instructions on how to validate the label options. 

In Process:

  • Confirming email retention labels by department

On Target Event Planning

Last Reported Date 11/06/2025

Status Summary:

Following meetings with procurement, contracts, and risk, the project team is now reviewing other Higher Ed's events websites and brushing up our statement of work for web development for the online, centralized repository. 

In Process:

  • Web resource development work

On Target Fairhaven systems re-write

Last Reported Date 10/02/2025

Status Summary:

The technical team is finalizing a replacement for the Independent Study Proposal form in OnBase to be presented to the Fairhaven Administration team. 

 

On Target HIPAA compliant AV solution for clinical use

Last Reported Date 10/06/2025

Status Summary:

The project team has completed a walk through and addressed the remaining details.  Instructions have been updated to reflect changes with Windows 11.  A RASCI matrix is being developed.

 

On Target Identity and Access management (iAM)

Last Reported Date 10/06/2025

Status Summary:

The access management work group sent a survey to stakeholders involved in the onboarding process for employees.  The survey results will help inform the breadth of the access management needs across the university.

 

In Process:

  • collecting access management survey responses

On Target Jaggaer Implementation Supplier Management

Last Reported Date 10/02/2025

Status Summary:

Jaggaer partners with Groves and Co. to implement their product.  The project core team has been working with Groves and Co. and is progressing toward go-live.   Technical teams continue to meet and work through integration with Banner.  

In Process:

Initial testing has begun and will continue through the month of October.

On Target OneWA

Last Reported Date 11/06/2025

Status Summary:

The WWU project team is actively engaged in the development of system remediation required to meet the new reporting needs as OFM moves to Workday. WWU has completed all five sprints of phase 1A testing. OneWA has not provided a new "go live" date for state-wide implementation, currently we know it will be sometime between June 2026 - January 2027. 

In Process:

Fiscal year 2026 & 2027 remediation funding request has been submitted, and we are waiting to hear back on approval. 

On Target Replace Banner 8 Modifications

Last Reported Date 10/02/2025

Status Summary:

This project team is working to replace the modifications made to Banner 8. The goal is to have all Banner 8 modifications obsoleted before Ellucian discontinues support for Banner 8.

In Process:

Several modifications for the Registrar's Office are nearing completion.  

Two modifications are complex and need to be identified as separate projects. 

  1. The Fairhaven system rewrite
  2. Woodring Information System rewrite, 

     

Another customization is used for Scholarship processing. A separate project is underway to implement a scholarship processing system.

 These separate projects have begun, and details are available on the individual project sites.

 

On Target Scholarship Processing System

Last Reported Date 10/02/2025

Status Summary:

Weekly project meetings have continued.  

The centralized scholarship application has closed to student submittal and committees have begun candidate review.  Some departments and colleges have worked swiftly to complete their review and select awardees.  The Scholarship Center has completed processing the awards.

An additional benefit of Scholarship Manager is the ease of tracking renewable awards.  The project team is validating the renewable scholarship awards.  

The technical teams are testing the integration of award data back to the Banner financial aid tables.  

 

 

On Target Standardize EAS Support Channels - Jira Service Management Tool

Last Reported Date 11/06/2025

Status Summary:

The project team moved the Change to e-sign forms, Programming Request, Table Change, Security Group Finder, New e-sign Form request and the Lock/Unlock request e-sign forms to Jira.  

In Process:

PMO project request form

On Target Student Health Insurance Billing

Last Reported Date 10/06/2025

Status Summary:

The billing model and the financial hardship policy were approved.  The project team is working through the selection process for the Revenue Cycle Management RFP bids. Provider credentialing and the process of contracting with insurance companies continues.  Policy development, approval, and creating staff training continues to move forward.  Workflows for a variety of billing processes have been drafted and discussed. The project schedule continues to be updated as we have a clearer understanding of the work. 

In Process:

  • Develop, seek approval, and create training for security and privacy policies
  • Billing workflow discussions
  • Provider credentialling
  • RCM RFP bid selection
  • Contracting with insurance companies

On Target Western Card

Last Reported Date 10/02/2025

Status Summary:

Mobile Credential

All Faculty, Staff, and Students are invited to provision their Western ID as a mobile credential.  Instructions are on the Western Card office website:  Mobile Western Card | Western Card | Western Washington University (wwu.edu)

 

In Process:

With the rollout of Mobile Credential for Fall quarter 2024, the project is in closeout.

On Target Woodring Information System

Last Reported Date 10/10/2025

Status Summary:

This project will establish Western's first currently enrolled population instance, which Slate refers to as the student success instance.  The project will be focused on configuring Slate for Woodring's use and keeping in mind the larger context of broader use by campus in the future. 

The project team continues to work on the data design, mapping out fields and understanding the data needs.  

A Slate demo video was made available for review and two Q & A sessions were held.  

The first priority is to configure Slate to support the Field Log Experience process as that functionality is directly tied to our expiring Banner 8 functionality in October 2025.  The project team will focus next on the admissions process and follow the data life cycle.

In Process:

  • data architecture discussions

On Hold Banner Permissions Granting

Last Reported Date 05/09/2024

Status Summary:

The core team has documented the eSign forms, the processes to review and grant the requests, and reviewed the Banner security groups.  

In Process:

We are reviewing the existing conditions and determining where improvements can be made.

On Hold Job Submission

Last Reported Date 05/09/2024

Status Summary:

The Job Submission Project is on hold until technical resources are available.

On Hold Lived Name Initiative Phase I - Discovery, Definition, Planning

Last Reported Date 03/28/2025

Status Summary:

All major milestones for Phase I are complete.  

Complete Dining Services Transition

Last Reported Date 02/07/2024

Status Summary:

As of Monday, June 12th, Chartwells was announced as the successful vendor to serve as Western's new food-service provider beginning on the new contract date of September 1, 2023. 

Chartwells' team has been working remotely and on-site with all the stakeholders involved in this transition from IT integrations to design concepts and menu selection. Please visit dine on campus to learn more about open locations, menu options and catering!

Complete Network Equipment Upgrades

Last Reported Date 01/04/2024

Status Summary:

Successful network equipment upgrades have been completed for the Fine Arts, Arts Annex, College Hall, Communications Facility, Chemistry, Academic Institutional Center and Academic West.

In Process:

This project is complete.

Complete Network Equipment Upgrades - Cycle 3

Last Reported Date 09/02/2025

Status Summary:

All upgrades in Cycle 3 have been completed. These upgrades included Fraser Hall, Old Main, and Miller Hall. 

Complete Network Equipment Upgrades - Cycle 2

Last Reported Date 10/07/2024

Status Summary:

All installs are complete. 

Complete PageUp Performance Evaluation

Last Reported Date 08/08/2025

Status Summary:

PageUp Performance went live 5/1/2025.  Project closeout activities have begun.

In Process:

  • finalizing RASCI diagram