Active Projects

On Target Banner 9 Self Service

Last Reported Date 03/05/2026

Status Summary:

All modules are live and in production. 

 

On Target Email Retention Improvement

Last Reported Date 03/05/2026

Status Summary:

We are working with Microsoft to resolve an adaptive scope technical issue. This has caused a timeline delay and once it's resolved we'll resume testing with our test groups. 

In Process:

  • Troubleshooting adaptive scope design with Microsoft
  • Confirming email retention labels by department
  • Creating scope for General University labels

On Target Event Planning

Last Reported Date 03/05/2026

Status Summary:

We are currently in the early stages of working with WebTech to develop a website of consolidated event process and policy related information.

In Process:

  • Web resource development work

On Target Fairhaven systems re-write

Last Reported Date 03/05/2026

Status Summary:

The team has finalized a replacement for the Independent Study Proposal form in OnBase.  Fairhaven students and faculty have received training, and the form is live in production. 

Work is progressing on the replacement for Narrative Evaluation in OnBase.  

 

In Process:

The technical team and Fairhaven Administrative team are in the process of building the Narrative Evaluation form in OnBase.  The team is preparing for production go live.

On Target HIPAA compliant AV solution for clinical use

Last Reported Date 04/06/2026

Status Summary:

A RASCI matrix is in review and project closeout activities have begun.

 

On Target Identity and Access management (iAM)

Last Reported Date 04/06/2026

Status Summary:

The access management work group has met with colleagues to learn more about the processes that create new accounts involving Slate and PageUp.  They met with Graduate School and OCE to learn more about the respective processes.  And, they are working through testing the Microsoft Entitlement Packages product as a potential solution to automate some types of access management.  The identity work group has reviewed existing code that creates accounts and developed a very rough outline of a design for the identity system.  Both groups are meeting with HR to understand existing  processes for employee onboarding, side-boarding, and offboarding as it relates to identity and access management.

 

On Target Jaggaer eProcurement and Contracts+

Last Reported Date 03/05/2026

Status Summary:

The core project team has continued to meet with the implementation specialist to review business requirements and continue configuring the system.  

In Process:

WWU is providing data points to configure the system and learning the basic functionality of the Jaggaer eProcurement and Contracts+ modules.

Supplier Enablement and buildout of hosted and punchout catalogs began in February.

On Target Jaggaer Implementation Supplier Management

Last Reported Date 03/05/2026

Status Summary:

Jaggaer partners with Groves and Co. to implement their product.  The project core team has been working with Groves and Co. and is progressing toward go-live.   Technical teams continue to meet and work through integration with Banner.  

In Process:

The configuration has been moved to production.  

On Target Mobile Credential Access Control

Last Reported Date 03/05/2026

Status Summary:

The core project team has begun discovery phase.

On Target Network Equipment Upgrades - Cycle 4

Last Reported Date 03/05/2026

Status Summary:

Cycle 4 of these upgrades includes the Fairhaven Admin area which was completed in December 2025 and the Environmental Studies building which is planned to occur over the summer of 2026, specific dates are TBD. 

In Process:

Working with building occupants of ES to land on dates for the network upgrade work.

On Target OneWA

Last Reported Date 03/05/2026

Status Summary:

WWU is waiting for a final go live date. The latest from OneWA is that the project will launch between October 2027 and October 2028. 

We received word that our grant request was approved for FY26.

On Target Replace Banner 8 Modifications

Last Reported Date 03/05/2026

Status Summary:

This project team is working to replace the modifications made to Banner 8. 

In Process:

Several modifications for the Registrar's Office are nearing completion.  

Two modifications are complex and identified as separate projects. 

  1. The Fairhaven system rewrite
  2. Woodring Information System rewrite

 These separate projects have begun, and details are available on the individual project sites.

 

On Target Scholarship Processing System

Last Reported Date 03/05/2026

Status Summary:

Weekly project meetings have continued.  

The project team is reviewing scholarship criteria and committee views in preparation for the Spring scholarship cycle. 

The technical teams are testing the integration of award data back to the Banner financial aid tables.  

 

 

In Process:

The core team is meeting with departments and gathering feedback in preparation for Spring scholarship cycle.

On Target Standardize EAS Support Channels - Jira Service Management Tool

Last Reported Date 03/05/2026

Status Summary:

The project team moved the Change to e-sign forms, Programming Request, Table Change, Security Group Finder, New e-sign Form request and the Lock/Unlock request e-sign forms to Jira.  

In Process:

PMO project request form

On Target Student Belonging Software Initiative

Last Reported Date 04/10/2026

Status Summary:

The project is currently in the discovery phase learning about the needs of stakeholders, including current students and staff users of WIN (Western Involvement Network).  A survey has been sent to a wide range of stakeholders and follow up focus groups are in progress.  Additionally, the project team is meeting with colleagues at other institutions to learn more about their student engagement efforts.

In Process:

  • survey
  • focus groups
  • best practices research

On Target Student Health Insurance Billing

Last Reported Date 04/06/2026

Status Summary:

The Student Health Center will began billing health insurance February 2, 2026.

The project team continues to meet regularly with Point and Click to review, revise, and improve the billing process.  Provider credentialing and the process of contracting with insurance companies continues.  Policy development, approval, and creating staff training continues to move forward.  The project team is monitoring the patient experience and implementing improvements as needed.

On Target Telecom Management System Consolidation

Last Reported Date 03/05/2026

Status Summary:

The recommendation is complete and leadership is reviewing it. 

In Process:

Requirements gathering and risk analysis by the core project team. 

On Target Woodring Information System

Last Reported Date 04/09/2026

Status Summary:

The Field Experience Log system was transitioned from a Banner 8 Self Service application to the new Student Success instance of Slate on March 23, 2026 (with one exception).  

Woodring students that are doing internships or field experience in Teacher Education, Human Services, and Rehab Counseling during spring quarter will begin using the new system.  The project team communicated directly with students providing instructions on how to get to and use the new system.  Additionally, the new system is now listed in Web4U (Student Records section), MyWestern (Administrative Tools section), and the Office of Field Experience webpage. In Banner 8 Self Service (Student tab, Student Records section) where students used to go to get to the old system there is now some helpful text redirecting users to the new location. 

(The exception:  There is a cohort of Secondary Education students that will continue to use the legacy system in Banner 8 Self Service through April 2026.  They have been provided a link to the system and will rely on that emailed link to get access.  Cheryl Larsen is the Woodring contact for these students.)
 

The project team meets regularly to support the Woodring staff primarily using Field Experience Log.  The technical team has begun the work to bring data into the data warehouse.

In Process:

  • develop integration from Slate to the data warehouse
  • stabilization support for Field Experience Log

On Hold Banner Permissions Granting

Last Reported Date 05/09/2024

Status Summary:

The core team has documented the eSign forms, the processes to review and grant the requests, and reviewed the Banner security groups.  

In Process:

We are reviewing the existing conditions and determining where improvements can be made.

On Hold Job Submission

Last Reported Date 05/09/2024

Status Summary:

The Job Submission Project is on hold until technical resources are available.

On Hold Lived Name Initiative Phase I - Discovery, Definition, Planning

Last Reported Date 03/28/2025

Status Summary:

All major milestones for Phase I are complete.  

Complete CRTC Case Management implementation

Last Reported Date 12/01/2025

Status Summary:

The project has completed the closeout process.

Complete Dining Services Transition

Last Reported Date 02/07/2024

Status Summary:

As of Monday, June 12th, Chartwells was announced as the successful vendor to serve as Western's new food-service provider beginning on the new contract date of September 1, 2023. 

Chartwells' team has been working remotely and on-site with all the stakeholders involved in this transition from IT integrations to design concepts and menu selection. Please visit dine on campus to learn more about open locations, menu options and catering!

Complete Network Equipment Upgrades

Last Reported Date 01/04/2024

Status Summary:

Successful network equipment upgrades have been completed for the Fine Arts, Arts Annex, College Hall, Communications Facility, Chemistry, Academic Institutional Center and Academic West.

In Process:

This project is complete.

Complete Network Equipment Upgrades - Cycle 3

Last Reported Date 09/02/2025

Status Summary:

All upgrades in Cycle 3 have been completed. These upgrades included Fraser Hall, Old Main, and Miller Hall. 

Complete Network Equipment Upgrades - Cycle 2

Last Reported Date 10/07/2024

Status Summary:

All installs are complete.