Western Card


Project Status

 On Target

Last Reported

August 3, 2022

Project Manager

Dawn Childs

Project Sponsor

Brian Sullivan, Associate VP
Business and Financial Affairs


Project Timeline

The Western Card is the I.D., access, and transaction card for Western Washington University, providing students, staff, and faculty with access to a wide variety of services on and off-campus. The Western Card Office has recently moved to the Student Business Office under Business and Financial Affairs from University Residences.  

Phase 1 of the project includes implementing three modules for the card production system: TSE Hosted, Instant ID, and eAccounts.  

  • TSE Hosted is the module that houses the data and passes the credential information to and from Banner.  
  • Instant ID is the on-premise module to create and print hard card credentials.
  • eAccounts is the online portal where new and existing credential holders will be able to upload their photos or check account information.

We are on schedule to complete system configuration and begin printing new cards for incoming first-year and transfer students for Fall 2022.  All existing card replacements will start later in Fall 2022.

Phase 2 of the project will include the implementation of the Mobile credential for Apple and Android phones as well as Apple watches.  Planning for this phase has begun.

We have targeted to complete mobile credential implementation in Winter 2023.

Phase 3 of the project will include integration with Access Control.  Planning for this phase has not started.

Status Summary

Phase 1

  • TSE Hosted: We have successfully loaded all student and employee data into the Transact system.
  • Instant ID:  The on-premise server has been set up and we have been printing test cards. Work to configure the name tags and badges work flows continues.  
  • eAccounts:  We have begun configuration of Online Photo Submission and have printed a few cards with images that were uploaded by users.

Phase 2

  • Mobile credential:  We have completed the readiness assessment with the vendor.

In Process

Phase 1

  • TSE Hosted:  Work sessions to set up automated account updates between the cloud solution and Banner.  
  • Instant ID:  Work will continue building the name tag and badge workflows.  Training the Card office staff has begun.
  • eAccounts: Online photo submission has been configured.  There is one more work session scheduled and then we will have training for the Card Office staff.

Phase 2  

  • Mobile Credential:  The first step to setting up the mobile credential involves branding the mobile app and planning the marketing effort to Campus.

Recently Completed

Phase 1

  • TSE Hosted: The entire data upload was successful.  
  • Instant ID:  The first Card Office training session was held and additional sessions are scheduled.
  • eAccounts:  Online Photo Submission was activated.

Phase 2

  • Mobile credential:  readiness assessment completion

What's next

  • TSE Hosted:  Configuration of automated data flow from TSE to Banner
  • Instant ID:  Identify pilot users and print new cards
  • eAccounts:  Online photo submission configuration and training
  • Mobile Credential:  Marketing and Communications planning.